Package Holiday Reviews For The Iberostar Tucan
Iberostar Tucan

Iberostar Tucan, Mayan Riviera

The Iberostar Tucan is located directly on the fine sandy beach of Playacar. The town of Playa del Carmen is around 2 miles. The complex consists of the Hotel Iberostar Tucan and the Hotel Iberostar Quetzal.

The all-inclusive resort offers guests the option of dining at various buffets in the main restaurant for breakfast, lunch and dinner. For dinner, guests can make a reservation at one of the specialty restaurants, offering Mexican, Brazilian and other tropical cuisine.

All drinks, including a selection of international beverages, 24-hour bar service, mineral water, soft drinks and beer from the mini-bar, are included.

Submitted By Mrs P Jones
Rating:Rated Maximum 5 Stars By Mrs P Jones
Rooms:Rooms Rated Maximum 5 Stars
Service:Service Rated Maximum 5 Stars
Location:Location Rated Maximum 5 Stars
Value:Mrs P Jones Awards Maximum 5 Stars For Value
"Iberostar Chain Has A Good Reputation"

We picked Mexico as we wanted to get away for some real R&R but also have the opportunity to experience the culture, in a country where there aren't English pubs on every street corner. Therefore we had high hopes for this holiday and we weren't disappointed.

Having scoured the brochures at length we opted for Playacar and the Iberostar Tucan. The Iberostar chain has a good reputation for quality hotels and Playacar itself seemed to be ideally placed for the excursions we wanted to do.

The hotel was fantastic and the customer service second to none. On arrival we weren't happy with our room allocation but the reception staff went out of their way not only to move us, but moved us to a room that in their considered opinion as we have two youngish children would be most suitable. The Tucan is one half of a twin with it's sister hotel the Quetzal and it was this side we were moved to, with a lovely view of the pool and as close to a sea view as we would get without being in a sea front suite. The rooms themselves were a reasonable size- two double beds, sofa and table and chairs, mini bar, TV etc. The maid came in daily and restocked the fridge, always leaving towel art which delighted the kids!!

The hotel grounds are wonderful. Peacocks and big hamster things roam around and monkeys are up swinging in the trees- we also saw iguanas and flamingos, so different to anywhere else we had been before. The pool is large and well maintained, in fact the grounds are all spotless, even twigs were constantly being cleaned up.

Food - well this was available practically 24hrs. There are numerous buffets open for every meal as well as the a la carte restaurants- Mexican, Tropical, Steakhouse, Italian and Japanese which you book on arrival. For a two week stay you are allowed 6 reservations and I have to say this made the all inclusive for us. We didn't get bored with the food at all, it was so nice to have an all inclusive with the benefits of 'going out' for dinner thrown in. Drinks were also plentiful with cocktails available from 10 am.

I could go on and on, but the real recommendation is that at the end of our fortnight we weren't ready to come home. Sad I know but we had, had such a good holiday that we felt a bit emotional waiting for our transfer bus to take us to the airport. And would we go back- like a shot!! Not the cheapest of holidays but worth every penny.

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Iberostar Tucan

Address : Avenida Xaman-Ha Lote Hotelero No. 2, Fraccionamiento Playacar, 77710, Playa del Carmen, Quintana Roo, Mexico

Telephone : +52 984 877 2000

Fax : +52 984 873 0424

Email :

Official Rating : 5 Star

Number Of Guestrooms : 350

Overall Rating : 100% From 1 Review

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