Package Holiday Reviews For The Don Paco And Castilla Apartments
Don Paco And Castilla Apartments

Don Paco & Castilla Apartments

Don Paco And Castilla Apartments from TBH Hotels are set back from the main road and are a popular holiday choice for couples and families looking for All Inclusive holidays in Lanzarote.

Located just 500 yards from the beach, the apartments provide everything you will need for a successful holiday. A regular bus service operates to Puerto Del Carmen.

The Don Paco And Castilla Apartments have 4 swimming pools with one of them heated in the winter months. Officially rated as 2 Keys.

Submitted By Ronald Green
Rating:Only Rated 1 Star By Ronald Green
Rooms:Rooms Only Rated 1 Star
Service:Service Rated Maximum 5 Stars
Location:Location Rated 3 Stars
Value:Only Rated 1 Star For Value
"The Staff Were Not Very Nice"

This hotel is so bad the rooms were clean and basic; OK, the grounds were kept well. The staff were not very nice, seem to not like All Inclusive clients. The food was bad quality, in the main restaurant it was a hot buffet - well luke warm with a small salad bar, very basic salads, cold meat was cheap processed ham and cheese slices. The sweet trolley was the worst, it was 4 different flavored angel delight type mixture with tinned fruit on top. Fresh fruit was a bit sad, only 1 beer on tap red and white wine again on tap not very nice seemed very weak and watery.

In the bar, it was the same beer served up in plastic cups. All Inclusive guests were not allowed glasses. The coffee was from a machine as you would get in a hospital waiting room, nasty. All Inclusive guests were not allowed coffee from proper machine behind the bar, we were treated like homeless in a sally army hostel.

We should be grateful for what we got type attitude if we asked for a glass for our beer we were growled at and told "No, All Inclusive, plastic, no glass" if we asked for coffee from Espresso machine we were told "No, All Inclusive, use machine" it was terrible £1200 to be treated like a Borstal Boy, Thomas Cook rep not interested in our problems, didn't help us at all, what's new?

The Island itself was very expensive shops, too many English pubs it's a bit like Blackpool with volcanoes. I would think it was a very pretty place before it became the Spanish Blackpool.

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Don Paco And Castilla Apartments

Address : Calle Urano, 1, Playa de Los Pocillos, 35510, Lanzarote

Telephone : +34 928 514 300

Fax : +34 928 514 372

Email : Click Here To Email The Hotel

Official Rating : 2 Keys

Number Of Guestrooms : 376

Free Video Available : View Video Online

Overall Rating : 20% From 1 Review

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