Package Holiday Reviews For The Coralia Club Palm Beach
Coralia Club Palm Beach

Coralia Club Palm Beach, Hammamet

Overlooking a long sandy beach this hotel is bright and clean with a great Mediterranean atmosphere.

It is just 4 miles from Hammamet where you can enjoy traditional culture, walking through the Medina or sampling some of the local cuisine.

This hotel is suitable for couples and families wanting a relaxing beach holiday.

Submitted By Miss E Stewart
Rating:Rated Maximum 5 Stars By Miss E Stewart
Rooms:Rooms Rated Maximum 5 Stars
Service:Service Rated Maximum 5 Stars
Location:Location Rated Maximum 5 Stars
Value:Miss E Stewart Awards Maximum 5 Stars For Value
"Recommend It To Everyone"

After reading other reviews I was quite concerned but upon arrival we were pleasantly surprised.

Meals were excellent, plenty to choose from, even for vegetarians. Differently themed nights every evening. Staff were very helpful and very friendly. Animation team were excellent! Made the week as best as it could be. Everyone got involved with the entertainment and they got everyone up and dancing. Hotel also has a small club/disco, highly recommended! Beach right on the doorstep, couldn't ask for more! Rooms cleaned everyday, fresh towels given everyday.

Fantastic holiday and hotel, recommend it to everyone! A holiday not to be forgotten.

Thomson
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Submitted By Mrs L Barton
Rating:Sorry Not Rated
Rooms:Rooms Not Rated
Service:Service Is Not Rated
Location:Sorry This Location Is Not Rated
Value:Poor Value For Money
"I Wouldn't Let My Dog Stay There"

My partner and I booked to go for both our birthdays, we also decided to get married and make it our honeymoon, we were informed on booking that Thomson would do something special as it was our birthdays!!!! There was a bowl of fruit in the room, but as everybody else had one I wouldn't call it special??

On arrival at the resort we had to struggle up the stairs with our bags, (the other hotels we had dropped off at, had porters and complimentary cocktails on arrival??) then we were informed that as it was nearly 12am they had no food!! We had been travelling since 1pm?? They eventually relented and made us a baguette each and told us to be quick if we wanted a drink as the bar closes at 12.

We got up the following morning and went down for breakfast and decided to explore the complex and see all the facilities on offer, there was no TV room as advertised, the satellite TV in the bedroom catered for the French and German and the only English channel was BBC News, the complex consisted of a bar area, a separate coffee bar (which was open for a couple of hours a day), a games room (only a couple of things worked) a shop and a discotheque (which was filthy and had nobody in it).

We went back to the room to look forward to the afternoon's entertainment and the rep's meeting, when we returned to the room we discovered that money had disappeared from my zipped up pocket in my handbag???? We went to the rep's meeting and listened to all the resort had to offer (we had to imagine them as the rep's flip board showing the sights had been misplaced!!!) we reported the missing money and were told they would speak to the hotel management and get back to us.

We decided to book a Thomson's outing to the Sahara desert 2 day trip which we were told we needed extra money for our drinks only!!!! (no mention of having to pay extra for the camel trip??) Luckily we took extra money otherwise we would have been sat on the coach watching the other guests on the camels!!!

The much anticipated afternoons entertainment never materialised????

We decided to go and have a swim but we couldn't as it was too cold and the pool wasn't heated, so decided to walk to the beach, where we were confronted by people claiming to work at the hotel and offering us drugs and day trips out with them.

I wanted a cup of tea and went to the bar to get one, but was told I would have to pay extra for it?? (thought we booked all-inclusive).

Other people we arrived with were disappointed and after speaking to the rep they were leaving the hotel and being moved to other accommodation, we were informed we would have to pay and so decided to stick it out in the Coralia Palm Beach.

The snacks on offer in the afternoon was a small square of cake or a small cheese and tomato pizza (as I don't like tomatoes, I had to go hungry) also on the occasion when a snack was made available it consisted of a so called chef filling 2 inch crusty cobs with leftovers from dinner or tea.

The evening meals were a bit better apart from the cockroaches crawling on the drinks table and the stray cats walking round the restaurant!!!

The first evening's entertainment was bearable, it was a belly dancer and the staff dancing around, it started at 9pm and finished at 9.45pm, so we had to just sit around for the rest of the evening.

The only other evenings entertainment was one game of bingo on the Wednesday and a Fakir on the Friday, there was never any entertainment in the afternoons.

We paid for all-inclusive but the bar ran out of Vodka on the Wednesday and the only other drinks available (without paying) were gin, Booka?? and Lager, I only drink Vodka, so was just on coke all week until Saturday when they got 2 bottles which lasted about an hour (some birthday eh??).

On the last day I went to see the rep (as she had only been at the hotel twice during the whole holiday) about the missing money, only to be told to claim it back on my holiday insurance (which has a premium so it would cost a fortune to claim it back). She told me she would give me a form to claim it back, but had accidentally took it out of her bag that morning, I had to wait for her to ring another rep and get her to bring the form to the hotel, the reps were not interested in any of our problems, all the guests were complaining and they sat in a corner out of the way trying to avoid us??

All the guests actually cheered when the coaches taking us to the airport arrived!!!!! As they also couldn't wait to leave. We feel sorry for the young couple who are actually staying another week, they were really upset that we were all leaving them there in what can only be described as HELL!!!!

We arrived at the airport and got our suitcases from the driver, but somehow the rain must have got in and our suitcases were absolutely drenched, all our clothes were wet, the photos which had been taken on the camels were ruined and our video camera which had our wedding video on is not working the water has obviously got inside it.

Having listened to the other holiday makers on plane home it seems that the hotel we stayed in was totally overlooked by Thomson's, as they had lovely hotels and even had a toaster on the dining room, freshly made food i.e. omelettes and crepes and they actually had entertainment!! The people who had been moved from our hotel (who only had to pay for the taxi fare??) had 17 guests in their hotel who had been moved from the Coralia the day before our arrival, so surely there were questions about the accommodation??????

All in all it was a horrible holiday and did not live up to our expectations at all, the brochure describes it as a relaxing beach holiday suitable for families and couples, well I am sorry but I wouldn't let my dog stay there!!!!!!!!!!!!!!!!

We paid 700.00 for a weeks all-inclusive holiday and wished we had paid 99.00 and gone to Butlins.

DEFINITELY A HOLIDAY TO FORGET..............

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Coralia Club Palm Beach

Address : Hammamet Nord, Hammamet 8050, Tunisia

Telephone : +216 73 225 611

Official Rating : 4 Star

Number Of Guestrooms : 333

Overall Rating : 50% From 2 Reviews

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